I've been an American Family Insurance agent since 1996. Prior to becoming an American Family agent I was employed at the John Hines Insurance Agency (American Family Insurance) as a licensed Customer Service Representative. The agency has been in the Hines family since 1928 starting with my Great-Grandfather. As your American Family Insurance agent, I believe there's more to insurance than the policy itself. It's about providing dependable protection and service. That's why earning your trust is my policy.